Defective covered components may first be considered for replacement.
If an appropriate replacement cannot be supplied, a refund may be considered according to the applicable warranty terms.
Labor charges are generally not covered unless specifically stated otherwise in writing.
Installation-related damage is not covered.
Damage resulting from failure to replace seals, gaskets, filters, fluids, or other required service items may not be covered.
Used parts are sold based on mechanical suitability; cosmetic appearance is not guaranteed unless specifically stated.
Customers should inspect shipments before accepting delivery whenever possible.
Incorrect diagnosis by the customer, repair facility, or installer may not qualify for reimbursement.
Towing, rental vehicles, storage, and other incidental expenses are not covered unless specifically stated.
Parts that have been disassembled, modified, or altered without authorization may lose warranty coverage.
Returns must comply with the condition and authorization requirements stated in the applicable return policy.